Privacy Policy

At Elvoque, your privacy and trust mean everything to us. We are committed to protecting your personal information and ensuring your shopping experience remains secure, smooth, and enjoyable.

This Privacy Policy explains how we collect, use, and protect your information when you visit or purchase through our website or official social media channels.

1. Information We Collect

When you place an order or interact with us, we may collect the following details:

Full name
Contact number
Delivery address
Email address (if provided)
Payment details (for online payments only)

We may also collect non-personal information such as your device type, browser, and website activity to help us improve your experience.

2. How We Use Your Information

Your information is used solely to:

Process and deliver your orders
Communicate with you about order updates or support
Improve our products, website, and services
Send updates or promotional messages (only if you’ve opted in)

We do not sell, rent, or share your personal information with third parties for marketing.

3. Payment Security

All online transactions are handled through secure, verified payment gateways.
Elvoque does not store your card or banking information — ensuring your financial data stays safe and confidential.

4. Cookies

Our website may use cookies to provide a personalized experience.
Cookies help us understand browsing behavior and improve our content. You can choose to disable cookies from your browser, but some features may not function fully.

5. Sharing of Information

Your information may be shared only with:

Trusted courier partners (for order delivery)
Payment processors (for secure online payments)

We do not share your data for any promotional or unrelated purposes.

6. Data Protection

We maintain strict security measures to protect your data against unauthorized access or misuse.
All personal data is stored securely and used only for the intended business purposes.

7. Social Media

Elvoque operates official accounts on:
📱 Instagram, TikTok & Facebook — @elvoqueofficial

If you interact with us on these platforms, your activity and shared information will follow each platform’s privacy policy. We encourage you to review their policies for more details.

8. Updates to This Policy

Elvoque reserves the right to update this Privacy Policy when needed.
Changes will be posted on this page, and the “Last Updated” date will reflect any modifications.

9. Contact Us

For privacy-related questions or concerns, please reach us via:
📩 Instagram, TikTok & Facebook: @elvoqueofficial